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FAQ's

Your discretion is essential to us, so we made sure our packages come in the standard method of shipment packaging. (FEDEX,USPS, UPS) However, the interior content may contain black plastic packaging. Due to the law and various customs regulations, and international inspections, the waybill label must contain written information about the sender, which comes in tiny letters.

Always use water-based moisturizers. Avoid using silicone-based moisturizers as they could damage the silicone of your device. You wouldn't want anything to happen to something that makes you so happy, right?

Will my credit card details be stored?

To safeguard your security, Bed Wett'e does not store any credit card details. Online purchase transactions will be charged to your credit card at the time you submit your order. However, the transaction will ever only be put through after we have verified your card details, received credit authorization, and confirmed stock availability. We will send you an email if we are unable to complete your order for any reason.

Bed Wett'e accepts the following forms of payment for online purchases:

Amazon Pay, Amex, Apple Pay, Diners, Discover, Elo, Google Pay, JCB, Mastercard, Paypal, Shop Pay, Venmo, Visa

Internet orders are usually shipped within two days of approving an order. Most orders are delivered within five days of shipment, but be aware that this can vary depending on the country. You can always check your order's status by logging in to your Bed Wett'e account and checking the status of your delivery using the tracking information we send via email once the parcel is shipped. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.

All shipping information will be emailed to you as soon as your purchase is shipped. Please use the link included in the email to track your delivery directly on the delivery company webpage.

If the link is not responsive for any reason, please access the web page of the delivery company and enter the tracking number manually to verify the status of your delivery.

If you changed your mind about your purchase, it might be returned unopened and unused within 3 days of product reception. 

Please note:
• We cannot accept returns or exchanges on items that have been opened.
• Shipping charges will only be refunded in cases where our error caused the return.
• Pre-authorization is required for all returns.

To return an unopened pleasure object, please contact us via phone or email: https://bedwette.com/pages/contact-us


If you find that the box has been damaged, opened, or its contents are missing upon receipt of your delivery, please ensure that you take a photograph of the damaged packaging, which should be emailed to us. If you are at home during the delivery, write "Damaged/Opened/Missing content" and refuse the package delivered by FEDEX/USPS/UPS